Excelling in Operational Management

Level 5

As a key connection between strategy and execution, your more experienced, middle managers and leaders are central to the success of your organisation but are often overlooked or ill-equipped to perform to the height of their capabilities.

Our Excelling in Operational Management programme helps to ignite passion for their roles, develop new skills and enhance existing ones, and adopt key behaviours to help them succeed and ultimately thrive in their careers.

Why this programme?

Fully funded by the Apprenticeship Levy, our programme provides a cost-effective solution for inspiring, developing and maximising the potential in your experienced leaders and managers, enabling your organisation to:

  • Create focused, agile & proactive leaders

  • Positively impact productivity & efficiency

  • Successfully navigate & implement change

  • Build a robust leadership succession plan

Key challenges addressed

Our programme acknowledges the complexities undertaken by leaders and managers at this level and tackles the key challenges and topics which impact their ability to succeed in their roles. We provide invaluable supporting resources and tools to explore these areas in depth, helping them to develop the skills and behaviours needed to achieve high performance.

Conflict management

Time management & prioritisation techniques

Unconscious bias & inclusivity

Deeper understanding of effective relationships

Effective project management

Thinking & behaving strategically

Effective decision-making

Developing high-performing teams

Negotiating & influencing

Clear & transparent communication

Emotional intelligence

Optimising team performance

Programme details

Programme level

This programme maps to a Level 5 advanced apprenticeship standard.


The average duration for this programme is 20 months.


This programme is delivered remotely, providing the utmost in flexibility for your people and organisation.

Lifelong learning with Change Catalyst

Your Level 5 learners may be eligible for a FREE place on our bestselling leadership development programme, Change Catalyst, worth £1,849.

We’re proud of our commitment to lifelong learning and so, dependent on eligibility, your Level 5 learners may also be entitled to a FREE place on our bestselling development programme, Change Catalyst. Led by 6 incredible, global experts, including bestselling author and podcast co-host, Professor Damian Hughes and Psychological Skills Mentor, Stephanie Fairhurst, from Chimp Management - the team behind the Chimp Paradox, Change Catalyst covers the most relevant leadership topics of today and is the perfect accompaniment to continue the progression of your senior leaders.



We are here to answer any questions you have.