Organisations we work with
78%
achievement rate across programmes
99%
success rate
Good
Ofsted-rated
900+
thought leaders in our network
“Apprentices have positive attitudes and enjoy their learning. They describe their apprenticeship as transformational.”
Read the full Ofsted report →
The business case
The operational backbone your organisation runs on.
A Business Administrator is not an entry-level hire to slot in and forget. Trained well, they become a structural advantage, coordinating the work that keeps every team moving.
01
Manage priorities
Keep competing demands, deadlines and diaries moving without dropping a ball.
02
Improve communication
Clear, accurate correspondence and records across teams and stakeholders.
03
Coordinate activity
Bring people, tasks and information together so work flows smoothly.
04
Support delivery
Keep projects and day-to-day operations on track to completion.
05
Build relationships
Strengthen working relationships with colleagues, suppliers and customers.
06
Improve processes
Spot inefficiency and refine the systems the organisation runs on.
07
Customer experience
Raise the standard of service internal and external customers receive.
08
Take ownership
Work with initiative and accountability, not just to instruction.
09
Support growth
Free up managers and teams to focus on what moves the business forward.
What your people will do
Applied from day one, in your workplace.
Everything is built around the real work in front of them, so the organisation sees value long before the qualification completes.
Coordinate priorities, diaries and workflows across teams
Produce clear records, reports and business correspondence
Manage stakeholder relationships and day-to-day communications
Improve the administrative processes and systems teams rely on
Support project delivery and track actions through to completion
Strengthen the experience colleagues and customers receive
Beyond the qualification
More than a qualification. A network.
As an RTB client, you and your teams get more than the programme itself. Through our network of 900+ speakers and experts, your people get live webinars running alongside their apprenticeship, events, resources and the chance to book global experts directly.
Programme structure
Three connected stages.
Stage 01
Core skills & communication
Written and verbal communication, record keeping, IT systems and the professional behaviours of a trusted administrator.
Stage 02
Operations & business
How the organisation works, managing resources and finances, stakeholder relationships and continuous process improvement.
Stage 03
Project delivery
Planning, coordinating and delivering a real workplace project, tracking actions and evidencing the improvement made.
The essentials
FAQ’s
Funding value
£5,000
Per learner, fully covered by the apprenticeship levy.
Duration
12 + 1 months
12 months on programme, plus a 1-month assessment period.
Assessment
Independent EPA
A mandatory project assessment by an independent organisation.
Eligibility
50% in England
Work at least half the time in England, with no existing qualification at this level in the subject.
Maths & English
Level 2, opt-in
Agreed with the employer. Exemptions accepted on evidence.
?
How much work is this for me?
We handle the coaching infrastructure. Your managers provide workplace context, and we do the rest.
Employee overview pack
Get the full employee overview pack.
Get the breakdown of what your people can expect on the programme.
Ready to talk now?
Speak to our apprenticeships team.
Tell us about your teams and levy position, and we’ll map the right cohort with you.
Make an enquiry →