Alan O’Neill MBA is a Consultant, Author and Keynote Speaker specialising in Change Management, Organisation Culture and Customer Experience, as well as being a visiting professor with ESA Beirut.
For more than 30 years, he has worked with some of the most amazing companies around the world. He has supported iconic brands like Toyota, Getty Images, Harrod’s of London, the United Nations, Dubai Duty Free, Primark, Intel, Moet Chandon with the 7-Steps to Profit.
Covid-19 is affecting almost every business in every country around the world. During this crisis, Alan is supporting organisations in person and on-line, to get a clear head, helping them to develop recovery plans and a speedy return to a new world.
Alan has lots of no-nonsense expertise with plenty to say. With tailored keynotes on the 7-Steps to Profit, Change Management, Culture or Customer Experience, Alan has a reputation for making the complex simple… being down-to-earth and practical… with a commercial focus that brings everything back to the customer. Wherever you are in your journey, Alan can inspire your team with great and practical ideas.
Alan O’Neill MBA writes for several publications, including a weekly advice column for the Sunday Independent – Ireland’s leading business newspaper. He is the author of Premium is the New Black (Put the customer at the heart of your decision-making). His next book Culture Matters (The 4 ‘Must-have’ Values to Supercharge your Culture) will be released in 2020.