GDPR & Privacy Policy

Last Updated: 12th April 2024


Raise the Bar Limited registered in the United Kingdom, is committed to protecting the privacy and security of personal information. This policy outlines our practices concerning the collection, use, and sharing of personal data through our services, in compliance with the General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Our Role

For the purposes of this policy, we act as a Data Processor and, in some instances, as a Data Controller when we determine the purposes and means of processing personal data.

Data Collection and Use

Why We Collect Data:

We collect personal information to deliver our services efficiently, including training and apprenticeships. The collection is essential for service delivery, compliance with the Department for Education, Ofsted, and funding requirements.

Types of Data We Collect:

  • Personal identifiers: Name, contact details, National Insurance Number.
  • Sensitive personal data: Ethnicity, health information, employment and educational background.
  • Client data: Job Title, business email, phone numbers and address.
  • Preferences and interests for personalised services.

How We Use Your Data:

  • To enrol and manage participation in our programmes
  • For internal record-keeping and service improvement.
  • To ensure health, safety, and welfare compliance.
  • Marketing purposes, with your explicit consent.

 Data Retention

We retain personal data only as long as necessary for the specified purposes, not exceeding seven years post programme completion, in alignment with ESFA guidelines.

Consent and User Rights

 Obtaining Consent:

We obtain explicit consent for data collection, particularly for sensitive information, through clear, affirmative actions at the point of collection.

Your Rights:

Under UK GDPR, you have the right to access, correct, erase your data, and more. Requests to exercise these rights can be directed to

Data Sharing and International Transfers

Data is shared with third parties such as ESFA, Ofsted, Awarding Bodies and externally consulted auditors/inspectors only when necessary and under strict data protection agreements. We do not transfer or share any of your data outside of the UK.

Security Measures

We will ensure that your privacy is fully protected and that your information is secure. In order to stop unauthorised access or sharing we have put in place physical, electronic and managerial procedures to safeguard and secure information that we collect.

Policy Updates

Updates to this policy will be communicated through our website and, where appropriate, via email notification.

Contact Us

For any inquiries or concerns regarding your personal data, please contact us at:


Address: 13a Tiger Court, Kings Business Park, Knowsley, Merseyside, L34 1PJ