Our Excelling in Operational Management programme is essential development for those with experience of managing a team or project who aspire to take on a more senior-level role
Our Excelling in Operational Management programme is a comprehensive management development initiative. This programme aligns to the Operations / Departmental Manager apprenticeship standard and will develop the skills, knowledge and behaviours required for this level of role.
The programme is suitable for aspiring senior leaders or people who are working in roles such as Operations Manager, Regional Manager or Department Manager.
Their key responsibilities may include:
The first part of ‘Excelling in Operational Management’ journey begins with the process of self management. You will explore how to get the best out of yourselves, create personal development plans and use analysis tools to support you through your apprenticeship and beyond. You will also cover personal skills such as workload planning, effective time management and prioritisation methods.
Building on your personal effectiveness, through the learning and application of self-awareness tools, you will develop your emotional intelligence, resilience, recognise
and mitigate unconscious bias. You will also explore the effect of imposter syndrome, while understanding of different learning and behavioural styles will encourage the positive impact you have on others performance and across the wider organisation.
In this final part of ‘Leading Self’. You will develop a deeper understanding of effective relationships with partners and stakeholders. You will explore how trust, collaboration, and conflict management help with developing and maintaining relationships. In addition, you will enhance your negotiation and influencing skills.
Playing an integral role in your team’s performance, you will develop your competence and skills in managing people. You will explore how to optimise your team’s performance, including how to recruit talent, effectively manage performance and talent as well as enhancing the development of high-performance teams.
In order to be a great leader, you must understand your leadership style and your impact on your organisational culture. With consideration of different types of teams, you will develop your ability to motivate others and improve performance through coaching and mentoring. You will also develop a deeper understanding of leading and managing change.
Kicking off ‘Leading the Business,’ you will be provided with the tools and techniques to efficiently solve problems and make difficult decisions. You will explore a more considered and systematic approach to making more effective decisions whilst considering the impact on these of your organisation’s ethics and values.
Within the project management module, you will explore effective project management throughout the full project lifecycle. Utlising a range of skills learned to date you will engage with different tools and techniques to impact positive change within the business, enabling the achievement of business results.
Effective operational business planning is an essential skill for a great leader. Here you will develop your understanding of operational management approaches. You will gain a deeper understanding of management systems, data security and contingency planning while being able to identify barriers to overcome in order to initiate change.
Effective communication is an essential part of leadership and underpins the entire apprenticeship journey. Throughout all the workshops, you will be building on your communication knowledge and skills, from gaining a more thorough understanding of interpersonal skills and the different forms of communication to being able to apply them appropriately in situations such as when giving constructive feedback.
During the programme, in addition to developing your leadership knowledge and skills, you will also be developing your character to excel at leadership and management. Throughout your journey you will demonstrate the behaviours required of a successful leader; responsibility, inclusivity, agility, and professionalism.
We stick to what we do best! We have been inspiring people with high quality, leadership & management learning and development for over 15 years. We focus on providing the best learner experience and tangible performance improvements for your business and your people.
Our programmes are contextualised to your business to ensure the content is always relevant, authentic and provides your people with a more meaningful experience that will keep them engaged. The time we spend to understand your organisation means we delivers exactly what your business requires of its leaders and managers. Our curriculum fully maps out the learner’s ‘off the job’ requirement aligning activities to their day-to-day activity, responsibilities and in-work projects, continually embedding the learning as they work through the programme.
We have created a wealth of bespoke and innovative learning resources – including webinars, podcasts, videos and curated learning content – producing a more holistic learning experience. We are unique in that we are able to leverage our access to the best thought leaders in leadership & management whose insights and experiences are harnessed within the development and delivery of our programmes.
We have partnered with Bud to provide our learners with an engaging, innovative learning platform to keep them motivated throughout their programme journey. Learners can access activities, resources, contact their coach and upload their work and evidence from their smartphone, tablet or computer. The easy-to-use interface clearly guides the learners through their programme and gives line managers access to live data, allowing less excuses for incomplete tasks!
All of our programmes are supported by our hugely popular interactive workshops, delivered by our experienced consultants. A lead consultant will deliver for the learners at the beginning, middle and end of the programme to provide a further layer of continuous support whilst the addition of further subject matter experts adds a different perspective and keeps learners engaged.
All of our programmes can be delivered entirely online, reducing the time out of the business for your valued leaders and managers. We can also offer face to face delivery where this is possible. Our innovative learning platform – Bud, gives learners instant access to their learning programme from their laptop, tablet or phone. We even have options of in-company cohorts or open programmes – we are flexible to suit you.
Every learner has a Leadership & Management Coach to support them through their programme journey. We recruit only the best coaches, highly qualified with industry experience so they can truly relate to the learner’s role. We allocate lower caseloads to allow time for regular 121’s with all learners and additional support where required.
Our amazing team are there to guide you through the whole journey. From bespoke engagement support to attract the right people, regular support calls, thorough reports to provide you with all the information you need and ongoing 121s for learners to ensure they are fully engaged and well prepared for end point assessment.
We’re also able to support neurodiverse learners on their journey and will work with them and their line managers to ensure we put the relevant support, tools and resources in place for them to succeed. We recognise that every learner requires something different and we have a well trained team and neurodivergent lead to support them throughout their programme.
Our end point assessment pass rate of 96% speaks for itself! We work hard to support learners all the way up to their last assessment, embedding EPA preparation throughout their journey and continuously updating our EPA supporting resources.
We have invested heavily in creating our own content for our programmes, providing our learners with hours of resources. From Brilliant Minds – which pulls on the expertise of subject matter experts – to The Knowledge – a workbook, textbook and review of latest leadership thinking, all in one place, our innovative content ensures our learners are always engaged!
The programme maps to a Level 5 advanced apprenticeship standard.
The average programme length is 15 months plus 5 months for End Point Assessment.
Average of 6 working hours per week. We have designed our programme in a way that ensures learners achieve these hours through the completion of the tasks set. These are often naturally occurring activities that will be undertaken in work.
The learner must work at least 50% of their time in England and must not have a qualification at the same level or above in this subject area.
There are no specific entry requirements unless specified by the employer.
Achievement is gained through completion of End Point Assessments which are carried out by an Independent End Point Assessment Organisation.
Certificate from the Institute of Apprenticeships, Certificate from the Institute of Leadership & Management, designations and digital credentials as a Member of the Institute (MInstLM) (membership fee applies)
As we are a Government Registered Apprenticeships Training Provider, you can use your Levy to fund this programme. Not enough funds in your Levy account? Don’t worry, the government will co-fund 95% of the programme costs.
I have become more self-aware and have a better understanding of my own emotional intelligence. I have also been able to implement theories such as Herzberg theory into my team and been able to share my learnings with my span of control such as time management skills. On this programme you learn the knowledge, tools and techniques to be a successful and inspirational leader.
Andrew Herdman, Programme Learner
The time management skills I learnt really boosted my productivity at work. These helped me to become more organised and structured. I love being organised! Self-awareness has really helped and completing 360 feedback allowed me to gain others’ perspectives. This has been really enlightening in allowing me to grow as a leader. The training has made me a more inclusive and calm leader.
Michelle Forshaw, Programme Learner
The training from the programme has made me a more inclusive and calm leader. Coaching skills have also been beneficial due to the recent emotional battles that the department have been through. My coaching skills have been beneficial to aid supporting the wider team.
Michelle Forshaw, Programme Learner
Time management tools are a necessity and I always believed I was organised, there was however room for improvement and the course taught me this. Coaching skills have been a positive as a leader both for staff mental health and for professional development. Decision making skills learnt are really beneficial. I have used a lot of the skills and will continue to do so as they are transferrable skills to have in a leadership role.
Michelle Forshaw, Programme Learner
Personally, my confidence has vastly increased since being on the programme. Being in my current role since beginning the training I have completed a talk at a European conference. Prior to this course I would not have had the confidence to do this.
Michelle Forshaw, Programme Learner
I am now looking into progressing my career to the next level. Raise the Bar has helped me gain insight into my abilities and skills that have inspired me to be more ambitious.
Michelle Forshaw, Programme Learner
Working with Raise the Bar and my coach over the last 12 months has been consistent and educational, providing me with the right information I need. My coach provides insights into practical use cases, whilst coaching me to obtain the answer naturally.
Kyle Davies, Programme Learner
Having a dedicated coach provides tailored guidance, on demand and through scheduled 1-2-1s, enabling me to do my best work. My coach provides constructive feedback on all evidence and professional discussions to help me strive for the highest level of output.
Kyle Davies, Programme Learner
This course has been one of the best that we have invested in. 12 onths on, after investing my working life and self-development into this course, the team at Raise the Bar have done a fantastic job. The diverse subject matter delivered by their network of experts has kept me engaged during their regular workshops.
Programme Learner
We’re excited to announce that learners on this Level 5 course may also be entitled to a FREE place on our best-selling leadership development programme, Change Catalyst, worth £1,495! Our unique programme covers the most relevant leadership challenges of today and is hosted by 6 inspirational thought-leaders, including author of global bestseller ‘Legacy’ – James Kerr and Dr Robbie Anderson, Managing Director of Chimp Management – the team behind the bestselling personal development book ‘The Chimp Paradox’. It’s the perfect accompaniment to our Level 5 apprenticeships.
Get in touch today to find out whether you are eligible.
Our Excelling in Team Leadership programme is essential development for managers with experience of managing a team or project, or aspiring managers who want to develop into a management role.
We are here to answer any questions you have.
