Coronavirus (COVID-19) / RTB Statement

Coronavirus (COVID-19) / RTB Statement

Coronavirus (Covid-19): Latest information from Raise the Bar (RTB)

This page has been set up to provide information for anyone working with RTB with questions or concerns about coronavirus (COVID-19). It will be updated on a regular basis.

Last reviewed: 4th November 2020

Following on from our previous update taking all available government advice on board, we would like to offer an up-to-date communication around our contingency plans surrounding the COVID-19 pandemic.

We have been, and continue to, operate a complete working from home policy to ensure the health, safety and wellbeing of our staff, our consultants and speakers, our learners and our clients.
Our teams have worked hard to enhance our communication and remote delivery of our programmes and events to ensure our high quality continues and our sessions are as engaging as our face to face delivery. This has enabled us to continue, business as usual, delivering across our speaker bureau, apprenticeship and learning business with our delegates and clients fully engaged and our learners making good progress.

Our delivery teams will continue to engage, support and coach remotely, as we have successfully done for the past months, until such time as it is safe for to review our position. If you would like to discuss your own preferences for future contact and support, please do so through dialogue with your RTB representative.

We have prepared some COVID guidelines for any face-to-face workshops or events that are planned for the future and a risk assessment that will be completed prior to any event taking place. You can find these here.

We will continue to review and monitor the situation, considering ongoing government advice, and will issue further updates if our position changes regarding our contingency or operating plans.

All of us at Raise the Bar would like to take this time to thank everyone for their ongoing support during these uncertain times and to reiterate the health and wellbeing of us all is and will continue to be of upmost importance to us.


How do you catch coronavirus?

COVID-19 is a new virus and, according to the NHS, we do not know exactly how it spreads from person to person.  The most likely means of transmission are droplets produced when an infected person coughs or sneezes.

What are the symptoms of coronavirus?

The following symptoms may develop, after exposure to someone who has coronavirus (COVID-19):

  • A cough
  • Difficulty in breathing
  • High Temperature

But these symptoms do not necessarily mean someone has the virus. They are similar to symptoms of colds, flu and other viruses. Unless you have reason to believe you may have been exposed to the coronavirus, you should manage these symptoms as you usually would.

What actions should you take if you are concerned you may have coronavirus?

Use the NHS 111 online coronavirus service. This will ask you a series of questions to ascertain if you are at risk of having coronavirus.  If you are deemed at risk, the NHS advice is to self-isolate. If you have travelled to any of the high risk areas highlighted on the above websites in the last 14 days you should automatically self-isolate and call NHS 111.

What is the current risk to the UK from coronavirus?

On 30 January 2020, the World Health Organisation declared a public health emergency of international concern, and the risk to the UK public has risen from low to moderate. However, the Government has said that the risk to individuals in the UK has not changed and is continuing to advise only precautionary measures to prevent the spread of infection.

Where can I find the latest guidance about coronavirus?

The situation is evolving rapidly. We ask that all team members, delegates, learners, consultants and clients continue to visit and regularly check the following websites for the latest updates and guidance:

How is RTB preparing for an outbreak?

We have undertaken scenario planning focusing on actions required should the situation deteriorate, or a pandemic be declared, including possible disruption to planned delivery and events.  We are providing guidance and updates to our team, learners, consultants and clients via our website.

To prevent infection within the business, we have hand-sanitiser stations at our head office to help maintain hygiene. We are doing our best to keep these topped-up and to procure additional supplies for those that run low.

What actions are RTB taking to minimise infection?

RTB is acting on advice from sources including the World Health Organisation, the NHS and Public Health England.

We are seeking to reduce the risk of infection to our team at our head office by taking appropriate infection control actions. These include advising of everyday actions such as:

  • Regular hand washing with soap and water
  • Covering coughs or sneezes with a tissue, then throw the tissue in a bin
  • Staying at home if anyone feels unwell
  • Avoiding close contact with people who are unwell
  • Cleaning and disinfecting frequently touched objects and surfaces

In addition, we have provided hand sanitiser to be used on entrance to the building.  Anti-bacterial soap and disposable paper towels are also provided at all wash stations.   We have arranged deep cleaning of heavily used areas and extra cleaning of all desk areas and equipment

For our remote team, consultants and speakers we have provided the advice above and are reviewing daily their travel plans which may be impacted by measures put in place either by the government or our clients to reduce infection.

All team members, consultants and speakers are all being requested to confirm they have not travelled to, or have any plan to travel to, any of the high risk areas specified by the government in the past/next 14 days nor have they any contact with any person at risk of contracting the infection.

I am a client – we have restrictions in place that may impact on planned visits or events – what should I do?

Please contact your RTB representative ASAP so we can make alternative arrangements such as remote delivery or postponing sessions that will ensure learners/delegates remain on track with their programmes.  For apprenticeships, there is also the option of learners being able to progressing further through their apprenticeship if home working is enforced/day to day work is limited.   In terms of our own Change Catalyst event, we have a contingency plan in place if the government advice changes and we will update on this page any changes to arrangements.  We ask that all clients keep us informed of any current restrictions they have in place or any changes to these that we need to be made aware of.

I am a learner – I’m worried about the impact any restrictions may have on my learning – can I continue on my programme?

Unless advised otherwise, all programmes will continue as planned. We have a remote team with a variety of tools to enable learning to continue where travel or contact may be restricted. We are keeping the situation under review, and any changes to current arrangements will be communicated as appropriate. For Apprenticeships, the ESFA have made special dispensation around breaks in learning in relation to the coronavirus.  In some cases learners may be able to do additional work on their programme if home working is enforced and we are investigating the possibility of early achievements with the ESFA.