In 2019 believe housing published a new 3 year business plan to develop the business, a key part of this plan was the desire to develop a culture of working “the believe way”. In February 2020 they introduced remote working companywide which created the immediate need to upskill their managers within the business.
The key objectives were to enable managers to:
An initial period of consultancy took place in order to tailor specific content to suit believe housing’s learning outcomes and employee developmental needs. Virtual focus groups were held which allowed us to gain feedback from senior leaders and key stakeholders, a sample of managers who would be attending the programme as well as some of their team members. This period of consultancy provided us with an overview of their business culture and how it works, general expectations for the programme and any additional areas of content the programme needed to address. It also established the outcomes by which the success and impact of the programme was measured. This collaborative effort between Raise the Bar, our consultants and the client led us to shape an amazing 6 month programme which incorporated: